Why am I not receiving email reminders/confirmation from GoToWebinar when I register from the OnlineLast Updated: September 06, 2019
Here is what you can do:
Confirm their email address and check that it was typed correctly in the registration list. If it wasn't, please register again.
Clear your browser cookies and cache, and re-register. Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux) Press Command + Shift + R" (Mac)
The page will refresh, loading with new cache and cookie content.
Check your Spam and Trash folders. If you are in a corporate environment they might not even be notified of Spam email.
Add email@example.com to your email address book, that is the 3rd party application email address where emails are sent from.
Contact GoToWebinar Support Team to check that your email is not on their bounce list. If too many of our emails are unable to be delivered to an email address they are added to a blocklist
Toll-free: (877) 582-7011
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