Trobuleshooting Audio Issues

We recommend you check your speaker/headphone connection and your audio system preferences on your PC.

Note: Ensure that the computer isn’t muted via hardware. Press any external mute buttons, confirm that the speakers are turned on, and turn the volume all the way up. Test by playing a song or using the Sound control panel (click the Sounds tab, select Asterisk, and click Test)

Step 2 
If necessary, clear your cache, and refresh your browser by clicking F5 on your keyboard, or try another browser.

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