Education

University Resources & FAQ

26 Articles

  • How To Log In Into Learn.markettraders.com Step 1 To login to your Online University account, Click on the “Sign in” link in the top right corner of the browser. Step 2 Enter your...
  • Online University: How reset my password Navigate to learn.markettraders.com. If you have forgotten your password, please click the Forgot your password? link to reset it. Enter...
  • Online University: How do I access my purchased courses? Step 1 Visit learn.markettraders.com. Step 2 If you are not logged in, click “Sign In” from the top right of your browser. Note If...
  • How do I access or download course materials/assets? Course manuals and files, such as Expert Advisors, are able to be downloaded directly from your course in the Online University. The...
  • How do I Contact Technical Support? Email: TS@markettraders.com Chat: UCS Help Menu or Chat Live with MTi Product Support Ticket: Submit a Support Ticket   Product Support...
  • What are the Forex Market Hours? The Forex market is open 24 hours a day. It provides a great opportunity for traders to trade at any time of the day or night.     Forex...
  • General Trading Terminology Close The Close in trading represents the starting price that was last reported during a specific timeframe. Example: On a 1 hour...
  • What is the difference between a Fixed Trailing Stop and a Dynamic Trailing stop Trailing Stops are designed to create a stop that will follow the market direction if in favor of the trade to lock in profit captured....
  • What Is The Wealth And Freedom Experience Live Event (WAFL) The Wealth And Freedom Experience Live Event better known as the WAFEL is a 2 day live class. During which the instructor reviews all of...
  • How to Open Downloads on Web Browser Chrome Browser Step 1 At the top right, click on menu and then Downloads. Step 2 To open selected file Click the file name. Note You can...
  • Trobuleshooting Audio Issues We recommend you check your speaker/headphone connection and your audio system preferences on your PC. Note: Ensure that the computer...
  • Trobuleshooting Video Issues Step 1 Clear your cache and update your browser or try another browser. Step 2 We recommend when you are having problems viewing a video...
  • Where to find downloaded files: Microsoft Edge Step 1 Once you have downloaded a file, scroll to top of the web page and click on the View Downloads button (Hub Icon). Step 2 To view...
  • Where to find downloaded files: Mozilla Firefox Step 1 You can access downloads from your current browsing session by clicking on the Downloads button (the down arrow on your toolbar)....
  • Where to find downloaded files: Google Chrome Step 1 At the top right, click on menu and then Downloads. Step 2 To open selected file Click the file name. Note You can also open...
  • Where to find downloaded files: Apple Safari Step 1 See a list of items you downloaded: Click the Show Downloads button near the top-right corner of the Safari window. The button...
  • Clear Browser Cache: Google Chrome Step 1 In the top right corner of Chrome, click on the "kabob" button to access the menu. Hover over "More tools". Click "Clear browsing...
  • Clear Browser Cache: Microsoft Edge Step 1 Click on the menu button situated in the upper right corner. Step 2 Under Clear browsing data, click on Choose what to clear....
  • Clear Browser Cache: Apple Safari Step 1 Click Safari in the upper left hand side of your screen. Step 2 In the menu that appears, click Preferences. Once in the...
  • Clear Browser Cache: Mozilla Firefox Step 1 From the Hamburger menu, select Preferences. Step 2 In the Preferences menu select "Privacy & Security" tab, then click on "Clear...
  • How do I purchase courses? Once logged in to the Online University, click the “ADD COURSE” button in the top right corner. Scroll down the page to browse courses....
  • How do I join a webinar? The Online University has webinars for: AOD Student webinars Courses Follow the steps below to access the webinars. Analyst on Demand:...
  • Cookies and Cache What are Browser Cookies? Cookies are little pieces of website data containing information that is stored by your browser enhance your...
  • GoToWebinar Troubleshooting Joining the Session Please see the following GoToWebinar Help Articles for Installation help: System Check System Requirements for Attendees Download...
  • GoToWebinar Audio Troubleshooting Can’t hear the presenter? Test your audio setup Clicking "Settings" in the Audio pane of your Control Panel. Check to see if you're...
  • MTI Notifications Notifications can be turned on or off by visiting the originating website. Follow the steps below to enable or disable the...